We pride ourselves on offering the freshest and the highest quality products.  The Gift Basket Canada Guarantee protects the buyer in the In the event that products arrive damaged.  Non-perishable items should be returned within 30 days of delivery.  Please email our customer service department support@giftbasketcanada.com and we would be happy to issue a store credit. 

Claims for perishable products (food and balloons) cannot be returned.

These products will be replaced in the event that they arrive damaged.